Privacy Policy

EM Website Creation
Effective Date: May 21, 2026

1. Introduction

EM Website Creation is a sole proprietorship providing custom website design, development, and maintenance services to small businesses across the United States. We operate fully remotely and are committed to handling any information you share with us responsibly and transparently.

This Privacy Policy explains what information we collect, how we use it, and how we protect it. By submitting a contact form, booking an appointment, or engaging our services, you agree to the practices described in this policy.

2. Information We Collect

We only collect information that is necessary to provide our services. This includes:

Contact & Booking Form Information

When you reach out through our website's contact or booking form, we may collect your name, email address, phone number, and basic business information. This information is submitted voluntarily by you.

Payment Information

Payments are processed securely through third-party processors (Stripe and/or PayPal). EM Website Creation does not directly collect, store, or have access to your full credit card number, bank account details, or any other sensitive financial information. All payment data is handled entirely by the respective payment processor under their own privacy and security standards.

We do not use tracking tools, analytics software, or email marketing platforms, and we do not place cookies on your device beyond what your website platform may set by default.

3. How We Use Your Information

Information you provide is used solely to operate and deliver our services. Specifically, we use it to:

  • Respond to inquiries and consultation requests
  • Schedule and confirm appointments
  • Fulfill contracted web design and development services
  • Process payments through our third-party payment processors
  • Communicate with you about your project or active maintenance plan

We do not use your information for advertising, profiling, or any purpose unrelated to your service engagement with us.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to anyone — ever.

The only third parties who may receive your information are payment processors (Stripe and/or PayPal) solely for the purpose of completing your transaction. These processors operate under their own privacy policies and security standards, which we encourage you to review.

No other third parties receive your information under any circumstances.

5. Data Retention

We retain your contact and project information for as long as necessary to fulfill your service engagement and for a reasonable period afterward for record-keeping and tax purposes, typically no longer than three years following the conclusion of your project or the cancellation of your maintenance plan.

If you would like your information removed from our records, you may contact us directly at the email address listed in Section 10 and we will honor reasonable requests where doing so does not conflict with our legal or financial obligations.

6. Data Security

We take reasonable precautions to protect the information you share with us. This includes:

  • Using secure, reputable third-party tools for payments and communications
  • Limiting access to your information to only what is necessary to deliver your services
  • Not storing sensitive financial data on our own systems

No method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security and encourage you to exercise caution when sharing sensitive information online.

7. Third-Party Links

Our website may contain links to external websites or platforms. EM Website Creation is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any external site you visit.

8. Children's Privacy

Our services are intended solely for adults operating or representing a business. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us immediately and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any material changes will be communicated to active maintenance plan clients via email at least 14 days before taking effect. The updated policy will always be available on our website with a revised effective date. Continued engagement with our services after an update constitutes acceptance of the revised policy.

10. Contact

If you have any questions about this Privacy Policy or would like to make a data removal request, please contact us:

EM Website Creation

[email protected]